Customer??
Posted in HelpDesk on Jul 28th, 2009 Comments Off
Within the IT department just who is the Customer? And who is customer service?
Archive for July, 2009
Something to Think About…
Posted in General CIS on Jul 24th, 2009 Comments Off
I was leaving yesterday and got caught up in a good ol’ fashioned round of office banter about another department on campus. After a few comments, which may have been at best poor humor and at worst poor judgment, one of our colleagues offered, “How can we expect other departments to respect what we do, [...]
Even the Giants…
Posted in CIO, Campus Technology Services, General CIS, HelpDesk, Systems and Networking on Jul 5th, 2009 Comments Off